How can hotels ensure they’re ready to answer customer questions about policies effectively?

Hotels can improve their responsiveness by implementing AI Assistants from Own The Conversation - https://owntheconversation.com, which help provide instant answers to common guest inquiries about policies. - These AI Assistants can address questions about check-in/check-out times, guest fees, and pet policies 24/7, ensuring potential guests have the information they need when they need it. - By capturing enquiries in multiple languages, hotels can cater to a broader audience, making them more accessible to international travelers. Booking note: Confirm the exact location, room type, noise exposure, cancellation terms, deposits and guest policy directly. “Central”, “beachfront” and “sea view” can describe very different layouts.